INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are the products 100% Original?

We provide 100% original & authentic products from various well-known brands of the world. You can pur your faith on us abour any product’s. authenticity. For more assurance, visit our Facebook pages review section ‘ ‘

What is Your Warranty Policy?

We offer two types of warranty policies (Brand Warranty & 7 Days Replacement Warranty provided by us). For Claiming any warranty you must notify us within the warranty period & provide necessary documents.
For further info, plz visit our ‘Warranty Policy’ page

What is Your Return & Refund Policy?

We always try to ensure a trouble free shopping experience to you. But in some cases, if u feel the need to think about return & refund, notify us as soon as possible.
For further info, plz visit our ‘Return & Refund Policy’ page.

What Are the Shipping Options & Charges?

We provide both cash on delivery & advance payment facilities for your comfort. Inside Dhaka delivery charge 70 BDT & outside Dhaka delivery charge 100৳(In General). Shipping charges may vary depending on the size and dimension of the product.

In Which Areas You Deliver Products?

We deliver products all over Bangladesh through different courier agencies.

When will I receive my order?

Inside Dhaka orders may take 1-3 days & Outside Dhaka orders may take 1-7 days to be delivered depending on traffic & courier services. *** Coun*wn starts after getting order confirmation

Can I cancel or make changes to an order I’ve already placed?

Yes, you can cancel or make changes to your order within 1 hour of order placement. Please note that If the product is shipped, it’s not possible to cancel or to make any changes to your order.

How Do I cancel an order?

To cancel your order you can contact us through email ([email protected]), our Facebook page or live chat on the website, or by calling our hotline number : +8801712099519

Do You Accept Exchanges?

No, Exchange facility is not available