Return & Refund Policy
Gadgetoo.com.bd always wants you to have a seamless/troublefree/problem free shopping Experience. To guarantee our Client’s satisfaction, we offer easy return & refund facility. In Case of Refunds and Returns- First, if you have a need to consider refunds and returns, you are likely to have ordered a product from us, Which means we owe you a “Thank You”. Nothing makes us happier than a legion of happy clients and as such we promise to do our very best to deliver an amazing product and client experience.
Return & Refund Policy may be Applicable In any of the following Conditions :
- If U have Received a Physically Damaged Product (For inside Dhaka Orders, You must notify us in front of the delivery man; For outside Dhaka orders, you must provide unboxing video from the sundarban courier poly or our packaging).
- If U have Received an Used Product (For inside Dhaka Orders, You must notify us in front of the delivery man; For outside Dhaka orders, you must provide unboxing video from the sundarban courier poly or our packaging)
- If U Have Received a Counterfeit Product (Must Be Notified within 24 Hours).
- If U Have Received a Wrong Product Or the Product is Completely Different From The Picture of the Website (Must Be Notified within 24 Hours).
- If U have misplaced an order ( In that case, you are requested to provide the shipping costs)
Return & Refund policy is Not Applicable In any of the following conditions
- Change Of Mind or misplacement of an order is not applicable if have broken the intact seal.
- Damages due to the misuse of the product.
- Any consumable item which has been used or installed.
- If U have broken the seal of a product which was intact.
- Software Related Issues(Bugs, Updates Etc.) are not included
Please Note: Product quality is up to the manufacturers. As We are not the manufacturer, u can not return a product which you are not satisfied with the quality. For valid return u must provide the Proof of purchase & Mention the valid reason for return.
N.B: Replacement of the product is a subject to availability of the same on Gadgetoo.com.bd
* Return & Refunds may take upto 7-15 Working Days.
After Receiving client’s returned product, We will check the product & If your return is approved – you be eligible for refund.
The purchased product must be in sealed/wrapped/intact condition (as delivered) to be eligible for a refund. Otherwise, there will be no option for any refund.
Refunds May take 7-15 Days Workings Days. (Credit Card Payment May take longer depending on commercial banks)
Shipping charges incurred in connection with the return of a product are non-refundable. Client is responsible for paying the costs of shipping and for the risk of loss or damage to the product during shipping, both to and from Gadgetoo.com.bd.
*** Any kind of misbehavior will simply ignore the complain or may result in delay to solve the complain. Client’s patience will highly be appreciated. We are always there for you.
★ Gadgetoo.com.bd and its authorized persons have full authority to bring changes in any of these return & refund policies.
★ Return & refund policy may change with or without prior notice, customers are requested to read these informations before ordering.
★ If you have any questions about this return & refund policies, please feel free to contact us at [email protected]